Please be advised that due to record high volumes of e-commerce orders and COVID-19, shipping carriers are receiving a higher number of orders than usual and this may result in a delay in receiving your package.

SHIPPING

We have extensive experience shipping in the United States and internationally. Our system will calculate your shipping charge at the time of order placement. Please note that duties, taxes, and tariffs that apply to some international countries, are not included in our quoted shipping rates.

We provide exceptional care in the packaging of wine. We utilize ideal materials, such as heavy-duty Styrofoam shipping containers and thermo wrap, to ensure the quality of wine is maintained through the transportation process from us to you.

Please note that we do not ship to AL, AR, GA, IN, KS, KY, MD, MA, MI, MS, MO, NC, NH, LA, PA, SC, TN, TX, UT, VT but please contact us and we can help you determine the most appropriate shipping or storage method.

DOMESTIC SHIPPING INSURANCE

In consideration of the increase in e-commerce and COVID-19 challenges to transport carriers, Grand Cru Liquid Assets is offering insurance to cover missing shipments, breakage, and other non-temperature-related damage. We will make every attempt to ensure temperature risks are mitigated.

We will continue to pass on our discount shipping rates and are passing on our discounted rate for insurance at 0.45%. Please call 760-448-5174 or contact Sales@GrandCruLiquidAssets.com to purchase this insurance. Payment to a customer for any claim shall be made only after any insurance claim has been paid or otherwise settled.

Shipping Insurance available only for shipments within the United States.

INSURANCE CLAIMS

If your shipment is lost or damaged in transit, please contact Sales@GrandCruLiquidAssets.com or call us at 760-448-5174.

STORAGE

As a valued customer of Grand Cru Liquid Assets, Inc., we offer free storage for all of your future purchases. Please feel free to request free storage at any time for your desired storage duration. This service can prove to be extremely valuable when purchasing wine from Grand Cru Liquid Assets, Inc. over the summer months in order to provide a cool, safe facility until the weather permits for safe transit.

Grand Cru Liquid Assets, Inc. provides an active wine cellar with an ideal temperature and humidity to create the perfect environment for wine. The active wine cellar creates an ideal climate to protect the wine year-round from potentially harmful external influences, providing darkness and a constant temperature.

Climate is one of the most important factors affecting the quality of a wine. At Grand Cru Liquid Assets, Inc., all wines are kept in an ideal climate-controlled facility. The temperature is a constant 55° Fahrenheit and the humidity is always 70%. In addition, all wines are safe and secure in a high-security walk-in wine cellar.